TravelCom — Travel Agency Operations Software
TravelCom provides GDS back-office support for Amadeus, Sabre and Travelport — keeping booking records, agency workflow and reporting in one place, with a library of ready-made financial reports built specifically for travel agencies.
A GDS handles the booking. Something still has to run the agency.
Once a booking is made, an agency still has to track its status, keep records organised, and report on activity — work that often ends up back in spreadsheets even when the booking itself was made through a GDS. TravelCom is built to sit alongside your GDS and carry that operational load.
- Booking status and records tracked separately from the GDS itself
- Agency-wide reporting pulled together manually
- No shared operational view for agency staff and management
- Workflow that depends on individual staff habits rather than a system
What's included with TravelCom
Booking Records
A consistent record of agency bookings and their status, alongside your GDS.
Agency Workflow
Operational workflow configured around how your agency actually processes a booking.
Reporting
Agency-level reporting drawn from TravelCom records rather than compiled by hand.
Implementation & Training
Setup and staff training as part of every TravelCom implementation.
Technical Support
Ongoing support for configuration changes and issues after go-live.
GDS Alignment
Configured to work alongside your existing or newly implemented GDS setup.
Pairs with GDS Solutions
Most TravelCom implementations happen alongside a GDS setup or upgrade.
Built for agencies running day-to-day travel operations
- Travel agencies already using, or implementing, a GDS
- Tour operators managing bookings across multiple staff
- Agencies currently tracking operations in spreadsheets
Ready-made financial reports, built for travel agencies
Standard report formats drawn directly from your back-office data — no manual compilation, no spreadsheet rebuilding each period.
Client Activity Statement
Opening balance, running balance and closing balance for each client, in one statement.
Debtors List
A clear, current list of outstanding client balances across the agency.
Periodic Sales Report
Sales activity summarised over your chosen reporting period.
Agent Performance Report
A per-agent breakdown of booking and sales performance.
Travel agencies using TravelCom back-office support
Common questions about TravelCom
Is TravelCom a replacement for a GDS?
No. TravelCom works alongside your GDS, supporting the operational and back-office side of running the agency rather than replacing GDS booking functionality.
Can TravelCom work with the GDS we already use?
Book a consultation to confirm compatibility with your current GDS setup before implementation.
Does SMS Consult provide training on TravelCom?
Yes. Implementation includes staff training, with ongoing technical support after go-live.
Which GDS systems does TravelCom's back-office support cover?
TravelCom's back-office support covers agencies running Amadeus, Sabre and Travelport.
How do I access the ready-made report formats?
The report library is available to TravelCom clients. Book a consultation and we'll set up access for your agency.
Book a Consultation
Tell us how your agency currently tracks bookings, and we'll show you how TravelCom fits alongside your GDS.
Book a Consultation