GDS Solutions for Travel Agencies & Tour Operators
SMS Consult supplies, configures and supports GDS software for travel agencies and tour operators across Amadeus, Sabre and Travelport, paired with TravelCom for the operational side of running the agency — backed by GDS back-office experience dating back to 2000.
Booking travel shouldn't mean juggling supplier portals and spreadsheets
Travel agencies and tour operators that grow past a handful of bookings a week quickly outgrow manual processes: checking availability supplier by supplier, tracking bookings in spreadsheets, and building client itineraries by hand. A GDS brings airline, hotel and other travel inventory into one system your team can search and book from directly.
SMS Consult works with travel agencies and tour operators to supply, configure and support the right GDS setup, and to keep the agency's day-to-day operations running through TravelCom.
- Bookings currently split across supplier portals and spreadsheets
- Slow quote turnaround during peak booking periods
- No single operational view of agency bookings and status
- Staff without formal GDS training relying on trial and error
- No technical partner for configuration changes or issues
What's included in a SMS Consult GDS implementation
GDS Software Supply
Supply and setup of GDS software matched to how your agency actually books travel — across Amadeus, Sabre and Travelport.
System Configuration
Configuration of the GDS around your agency's routes, suppliers and booking workflow.
Staff Training
Hands-on training so agency staff can search, book and manage travel confidently.
TravelCom Setup
Implementation of TravelCom for day-to-day agency operations alongside the GDS.
Technical Support
Ongoing support for configuration changes, issues and questions after go-live.
Systems Analysis
A review of your current booking process to confirm the right GDS setup for your agency.
Pairs with TravelCom
TravelCom is built to sit alongside your GDS, supporting the operational and back-office side of running a travel agency — so booking activity and agency operations aren't managed in two disconnected systems.
Built for travel agencies and tour operators
- Independent travel agencies booking flights, hotels and packages
- Tour operators managing multi-supplier itineraries
- Agencies moving off manual, supplier-by-supplier booking
- Agencies that need GDS training for new or existing staff
GDS back-office experience dating back to 2000
SMS Consult has worked directly on the software travel agencies rely on since 2000, first as DCS Digital Computer Solutions — from GDS configuration across Amadeus, Sabre and Travelport, to the operational tools around it. That means implementation support that understands travel workflows, not a generic software rollout.
- GDS and travel agency back-office experience dating back to 2000
- Direct involvement in configuration, not just licensing
- Staff training included with every implementation
- Ongoing technical support after go-live
Questions we're commonly asked about GDS solutions
What is a GDS and why does my travel agency need one?
A GDS (Global Distribution System) connects your agency to airline, hotel and other travel inventory in real time, so your team can search, book and manage travel from one system instead of contacting suppliers individually.
Does SMS Consult supply the GDS itself, or just support it?
SMS Consult supports the supply, implementation and configuration of GDS software for travel agencies, along with training and ongoing technical support. Book a consultation to discuss which setup fits your agency.
What is TravelCom?
TravelCom is a SMS Consult platform built to support the day-to-day operational side of running a travel agency alongside your GDS.
Can SMS Consult train our staff on the GDS?
Yes. Every GDS implementation includes staff training, with ongoing technical support available after go-live.
We already use a GDS. Can SMS Consult still help?
In many cases yes, particularly for configuration changes, reporting and technical support. Book a consultation and we'll confirm whether we can support your current setup.
Book a GDS Consultation
Tell us how your agency currently books travel, and we'll recommend the right GDS and TravelCom setup.
Book a Consultation